Order preparation and delivery Delays in deliveryUpdated 9 months ago

Occasionally, while preparing your order, damage occurs. Even tiny defects such as scratches, fine cracks or a crease in the paper can mean that we have to restart the whole production process. Our high standards of quality at the Bookfactory mean we would never deliver a defective article. You would expect no less from us. We understand that if the order has been delayed, for whatever the reason, this may be frustrating for you. Please be patient.