Occasionally, while preparing your order, damage occurs. Even tiny defects such as scratches, fine cracks or a crease in the paper can mean that we have to restart the whole production process. Our high standards of quality at the Bookfactory mean we
Find out about the current production and delivery deadlines by visiting our website before making your order. In the Bookfactory Software order wizard you may also select the option «express delivery». Please note however that this option only refer
For your convenience, the current prices for each product are listed under the corresponding product category. Information on delivery charges is updated constantly on our webpage. Formats & prices Tip: Please keep your software up to date by using t
Both our offerings and our delivery costs apply to purchase orders with a single mailing address per order. Please note that individual mailing lists/order splits that the customer has nor processed through the automatic ordering method process (from
We only deliver orders to addresses in Switzerland and Liechtenstein.
The production time for photo books is usually between 3-9 business days incl. shipping time. The exact time depends on the selected product type. You can see the exact delivery time for each product.
The delivery time depends on the selected shipping method and the product and is usually 3-9 working days including shipping.
Yes, you can track the status of your order online in your Bookfactory account.
Bookfactory offers various shipping options, including standard shipping and express shipping.
We only deliver to Switzerland and Liechtenstein. On request, an exception can be made with Fedex and against prepayment. Please contact our customer service before placing your order.
Production time for photo cards is typically 3 business days, incl. shipping time.
The production time for photo calendars is typically 3-5 business days.
The production time for a premium photo book is typically 5 business days incl. shipping time.
The production time for a photo booklet is usually between 3 business days incl. Shipping time.
The production time is usually 3 working days including dispatch.