Special delivery and mailing listsUpdated 9 months ago

Both our offerings and our delivery costs apply to purchase orders with a single mailing address per order. Please note that individual mailing lists/order splits that the customer has nor processed through the automatic ordering method process (from the second address onwards) incur the following charges. Split delivery (Products delivered to multiple recipient addresses): For every additional mailing address (supplied via Word or Excel lists), the delivery costs of the respective product category (e.g. a booklet CHF 5.90 or a photobook CHF 8.90) will be charged to you. Furthermore, a flat-rate handling fee of CHF 50.00 is payable for every special delivery order (maximum 20 addresses). If there are more than 20 individual addresses, the flat-rate shipping fee will be calculated based on a separate quotation. For example: An order of ten booklets to be sent to six different addresses Delivery and shipping costs: 6 x CHF 5.90 = CHF 35.40 Handling fee = CHF 50.00 Total cost of special delivery = CHF 85.40 excluding VAT. (This amount will be invoiced to the customer in addition to the product costs) Split invoice (Invoices sent to multiple recipient addresses): If you as the customer also wish to specify multiple invoice recipients (split invoice), please contact our customer service team at [email protected] before you place your order. A surcharge of CHF 10.00 will be added to your invoice for each separate billing address. If you have any further questions, please do not hesitate to contact our customer service team at [email protected].