Problem: I cannot log into my Bookfactory user accountUpdated 22 days ago
The following reasons may be causing your login issues, along with possible solutions:
- The password is incorrect
- Click on ‘Forgotten your password?’ when logging in and reset your password
- Click on ‘Forgotten your password?’ when logging in and reset your password
- You registered with a different email address
- Try a different email address or click on ‘Forgot password’ – if you do not receive an email, you may have used a different email address
- Try a different email address or click on ‘Forgot password’ – if you do not receive an email, you may have used a different email address
- You have not fully completedyour registration with Bookfactory
- When registering, you must confirm your email address – please check your inbox, including your spam folder, to see if you have received our automatic confirmation email and click on the confirmation link
- When registering, you must confirm your email address – please check your inbox, including your spam folder, to see if you have received our automatic confirmation email and click on the confirmation link
- You last logged in several years ago
- Inactive accounts may be deleted if there is no response to the automatically sent reminder. In this case, please contact customer support or register again.
- Inactive accounts may be deleted if there is no response to the automatically sent reminder. In this case, please contact customer support or register again.
- Can’t click the link / The page isn’t loading?
- Check your internet connection
- From within the Bookfactory design software: Check whether your default browser and firewall are allowed to open links from the Bookfactory software
- None of the solutions worked?
- Please contact our customer service for further assistance