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Bookfactory user account

Information about your Bookfactory user account

Where do I change my password?

You can change your password in your profile or by using the ‘Password forgotten’ function on the login page. You can change your password in your account. Under ‘My personal data’, you will find the ‘Password change’ tab. Have you forgotten your pas

Where do I delete or change the delivery address?

In your account, under “My Addresses”, you can add, edit or delete addresses. Your default delivery address is selected automatically when you place your orders. You can also change or add an address during the ordering process, but you cannot delete

Where do I find my Bookfactory user account?

You can find your Bookfactory account in the top right-hand corner of the Bookfactory pages:. Additional info: a tick next to the profile icon means you are already logged in

Problem: I cannot log into my Bookfactory user account

Possible reasons and solutions to the login problem