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Problem: Send log filesUpdated 2 months ago

It may happen that we need so-called "log files" from the Bookfactory software for a more precise analysis of your problem. Proceed as follows:

  • Start the Bookfactory design software
  • Click on Help / Export log files in the task list.
  • Save the log file to your desktop
  • Your mail system will start automatically
  • Drag the file into the attachment as described in the mail content
  • Send the mail to us

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